In this guest post, Daniel Williams, Founding Director of Visualise Training and Consultancy, discusses the view of accessibility of low vision services beyond magnification.
Understanding Low Vision Care
Many opticians, optometrists, and even staff within the practice still think that low vision care is all about magnification. It’s not. While magnifiers are important tools, the essence of low vision care is helping people by understanding their needs, offering support, and connecting them to a broad range of resources beyond magnification.
The technology landscape has changed drastically from the traditional magnifiers many are familiar with. Today, patients can benefit from accessibility features on smartphones, specialised software, and even simple solutions like using a phone’s camera as a magnifier. The key is recognising the range of options available to support individuals with visual impairments beyond magnification.

Role of Practice Staff
It’s essential to remember that low vision support isn’t just the responsibility of the optometrist. The dispensing optician, the optical assistants and even the receptionist play a critical role.
Every person within the practice has an opportunity to make a difference in someone’s journey, whether that’s through offering reassurance, explaining what’s available, or referring them to the appropriate services beyond magnification.
Low vision care is not just a medical issue; it’s about the overall patient experience, and the practice should be a place where people feel understood, empowered, and supported.
Importance of Non-Medical Referrals
When patients are diagnosed with a visual impairment, the focus tends to shift to medical solutions and referrals to ophthalmologists. While medical care is undoubtedly important, it’s not the only support patients need.
Non-medical referrals are equally vital for helping people regain independence and navigate the emotional and practical challenges that come with sight loss. Early intervention is crucial in this process. Referring patients to local sight loss charities, Eye Care Liaison Officers (ECLOs), and social services for rehabilitation can have a profound impact on their ability to adapt to their new reality beyond magnification needs.

These services provide practical support, from mobility training to home adaptations, ensuring individuals don’t feel isolated or overwhelmed.
Patient Needs Beyond Magnification
Moreover, early referrals can help patients realise that sight loss doesn’t have to mean the end of their life as they know it. It’s a shift in how they see the world, but with the right tools, support, and guidance beyond magnification, they can continue leading a fulfilling, independent life.
The role of the optometry team is pivotal in making this transition as smooth as possible. By recognising the broader needs of their patients, optometrists can go beyond vision tests and magnifiers and take a more holistic approach that addresses both the emotional and practical aspects of low vision care.
The Technology Available Beyond Magnification
The optometric team should also equip themselves with knowledge about the range of technologies available to support those with visual impairments. An increasing variety of digital tools, apps, and assistive technology can significantly improve a patient’s quality of life beyond magnification.
Sharing information about magnification software, accessibility features on smartphones, or digital reading aids can empower patients to take control of their vision loss in a manageable way.
Other such devices to aid patients with low vision that does not include magnification include bump-on stickers, water level indicators and task-specific lighting.

A Comprehensive Approach
It’s no longer enough for practices to say, “I don’t do low vision.” The role of the optometrist, and indeed everyone within the practice, should be to offer a comprehensive service that includes providing eye examinations, advice, referrals, and emotional support.
Whether it’s a simple conversation about a patient’s options or a referral to a support service that can guide them through the next steps, every interaction is an opportunity to make a lasting difference in someone’s life beyond magnification.
The Essence of Low Vision Care; Recommendations Beyond Magnification
Low vision is not just about tools and gadgets—it’s about a shift in how we think about and respond to people with visual impairments. The key is early intervention, empathy, and a commitment to helping patients navigate the changes that come with sight loss beyond magnification.
Find out More
To ensure your team is equipped to interact confidently and respectfully with colleagues and individuals who have visual impairments, Visualise Training and Consultancy offers comprehensive training programs and resources.
These programs are designed to enhance your team’s understanding of visual impairment and provide practical strategies for offering support beyond magnification. By participating in these training sessions, your team can:
Develop Empathy and Understanding:
Gain insights into the challenges faced by individuals with visual impairments and learn how to communicate effectively and empathetically.
Enhance Practical Skills:
Learn about the latest assistive technologies, accessibility features, and practical solutions that can significantly improve the quality of life for people with low vision.
Create an Inclusive Environment:
Foster a more inclusive and supportive practice environment where patients feel understood, empowered, and well-cared for.
Boost Confidence:
Equip your team with the knowledge and confidence needed to handle various aspects of low vision care, from initial consultations to ongoing support and referrals.
For more information and to explore the training options available, visit Visualise Training and Consultancy. Take the first step towards creating a more inclusive and supportive environment for your patients with visual impairments by getting in touch with Daniel today.
If you, or your team, would like to share this post with your colleagues, please feel free to use the icons below. To be notified of new posts, be sure to join our mailing list! Don’t forget, whilst we need to think beyond magnification, it still is an important aspect within low vision support. There is a post available in our Skill Centre that allows practice with calculations using the Galilean telescopes.
About the Author
Visualise Training and Consultancy Ltd was established in 2014 by Daniel Williams, who founded the company despite experiencing gradual vision loss due to retinitis pigmentosa.

Daniel’s motivation to start the business arose from his experiences of a lack of accessibility and inclusion within workplaces and broader society. This affects people with sight loss, hearing loss, tinnitus and those who are Deaf. Many disabilities are hidden, so they are not easily recognised.
What began as a focused approach centred on sight loss and its associated challenges has since grown to encompass all forms of sensory loss.


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